Regulatory Workshops

We provide supports and workshops regarding HIQA compliance.

New National Standards and What They Mean for Your Organisation

As the draft National Standards published by the Health, Information and Quality Authority (HIQA) bring long waited guidance to all-home support services across Ireland, service providers will be required to demonstrate compliance with these new standards and regulations.

Home support services can present complex issues as the ‘service environment’ is both a home and a workplace.

How We Can Help

To prepare service providers for these changes we offer a one-day workshop which outlines the expectations of the standards and regulations, the principles underpinning the regulatory compliance and how service providers can begin to prepare for the changes.

The workshops will cover how the new standards affect:

  • Leadership

  • Governance and Management

  • Clinical Governance

  • People Management & Learning and Development

  • Person-Centred Care/Quality of Care (incorporating a Human Rights Based Approach to Care)

  • Risk Management and Stakeholder Engagement.

The workshops are delivered by Kathleen Vickers and her associate Maeve O’Sullivan. To learn more about the workshops please get in touch.

About Maeve

Maeve O’Sullivan is a highly experienced health and social care consultant with over 39 years’ experience in healthcare, community development, and international relief work. A Registered General Nurse and Midwife, Maeve holds an MSc in Community Health (Trinity College Dublin), an MA in Public Management (IPA), and qualifications in Community Development. As an Inspector with HIQA, she helped launch national inspection frameworks under the Disability Regulations.

Maeve currently teaches health and social care modules with Cork ETB and lectures on the Management Diploma for Nurses and a HIQA Certificate Course. She also develops and delivers workshops to managers and health care staff on HIQA regulatory compliance. She brings a rights-based, compassionate, and strategic approach to her work, with expertise in governance, regulatory compliance, service design, and quality improvement. Passionate about dignity in care, Maeve continues to shape future generations of healthcare professionals through teaching and consultancy.